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Privacy Policy

Privacy Policy

Because your trust matters—and so does your data.

At Treat Project BV (that’s us!), we run a small but mighty webshop with a global reach—and we take your privacy as seriously as we take packing your order with care. Whether you’re browsing, buying, or just curious, we’re committed to protecting your personal information and handling it with respect, transparency, and a pinch of common sense.

1. What Personal Data Do We Collect?

To give you a smooth shopping experience and fulfill your order with precision, we collect the following data:

  • Your name
  • Full address (street, house number, postal code, city, country)
  • Email address
  • Phone number
  • Invoice details
  • Order history

No weird tracking. No spying. Just the info needed to run a professional and secure online shop.

2. Why Do We Need Your Data?

We only use your personal information for the following good reasons:

2.1 To Ship Your Orders

We use your details to process, pack, and deliver your order. This means sharing your shipping address with trusted delivery services like GLS, FedEx, or UPS. That’s it.

2.2 For Marketing (Only If You Say Yes)

If you’ve given us permission, we may use your email or phone number to:

  • Share webshop news, special offers, or limited-edition launches
  • Send helpful product updates or promotions related to hair systems, adhesives, and other items we stock
    We’ll never flood your inbox—and you can unsubscribe anytime.

3. How Long Do We Keep Your Data?

We only keep your information as long as it’s necessary:

  • For order processing and shipping: as required by tax law or logistics needs
  • For marketing: until you unsubscribe
    We don’t believe in digital hoarding.

4. Who Do We Share Your Data With?

We only share your personal data with the following trusted parties:

  • Delivery services: to bring your parcel safely to your door
  • Payment providers: to securely process your payment (don’t worry—we never see your credit card info)
  • Marketing tools: to send you newsletters or updates (if you’ve opted in)

We never sell your data, rent it, or trade it for snacks. Promise.

5. How Do We Protect Your Data?

Running a secure and GDPR-compliant webshop from the Netherlands means we take data protection seriously. Our security measures include:

  • Encrypted connections (SSL certificates) on our website
  • Limited access to your personal data (only the people who truly need it)
  • Strong passwords, secure platforms, and regular system checks

You trust us with your information—and we work hard to deserve that trust.

6. Your Rights as a Customer

You’re always in control of your personal data. You have the right to:

  • Request a copy of the data we hold about you
  • Ask us to correct or delete incorrect data
  • Unsubscribe from marketing via the link in any of our emails
  • File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data isn’t being handled properly

Need help with any of the above? Just reach out—we’ll take care of it promptly.

7. Contact Us

Got a privacy question? Need to update your info? Want to opt out of marketing? Here’s how to reach us:

Treat Project BV
📧 Email: info@treatproject.nl
📞 Phone: +31 36 200 5085 or +31 6 8997 3422
📍 Address: Eenspan 10G, 3897 AL Zeewolde, The Netherlands

We’re not a faceless company—we’re a friendly one. Don’t hesitate to contact us.

8. Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect improvements in how we handle data—or changes in law. If we update anything meaningful, we’ll let you know.

Last updated: 27 July 2025